• Please allow water to pass through the unit for at least 30 seconds before connecting to electrical components.
• Please ensure that you have installed a pressure reducer valve, exposure to high pressure may damage your unit. (Supplied with Unit)
• Handle with care. When tightening unit onto the mains inlet, do not over tighten.
• Strictly use arm strength and thread tape.
• Unit should remain in on position when not in use. It will not draw electricity when water is not flowing through.
• For daily use, only turn water on and off, refrain from switching unit on and off.
• When adjusting the temprature dial, please ensure that water is not flowing through the unit.

1. Check for correct cable size

2. Check for circuit breaker size

3. Ensure the unit is on a dedicated circuit breaker

4. Ensure you do not have a short on your installation.

The units temperature dial on manual units must never be changed whilst water is flowing through it .

Doing this will cause carbon build up on elements / burn out elements.

Check that your distance of cabling used from DB to Unit is not excessively long ( longer the cable , loss in amps , more room for faults to arise )

Check you have used insulated ferrules. ( exposed wiring will cause unit to trip )

For Longer Distances – Larger Sized cable would be recommended. Please Refer to Individual Product Specs  

1. Ensure Power is on

2. Inspect Element

3. Reduce Water Flow

4. Has unit been earthed / is earth leakage switch not faulty Check water quality being received into unit ( mineral rich water will affect temperature )

( they can sometime trip unnecessarily due to factors such as high resistance in the earth connection or high resistance in the load )

• Bello Ultra, Loren Shower, and Top Jet Multi: 4mm cable (3-core + earth)

  with a dedicated 32Amp circuit breaker.

• Aqua Range: 6mm cable (3-core + earth) with a dedicated 40Amp circuit breaker.
  It is essential to follow these specifications for safety, optimal performance, and warranty coverage.